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Lean Six Sigma for the Medical Practice, by Frank Cohen, MPA, Owen Dahl, MBA, FACHE, CHBC
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Boost profitability without cutting costs or increasing revenues Medical practices face serious financial challenges.
>Staff and costs are already cut to the bone. Payers fight physicians for every penny of reimbursement. Revenues aren t likely to soar anytime soon.
So what can be done to increase profitability? This perfectly-timed book provides good answers and ready-to-use tools by Six Sigma Black Belt Frank Cohen and Practice Management expert Owen Dahl in Mastering Lean Six Sigma for the Medical Practice: Improving Profitability by Improving Processes.
Step by step, this book explains how to use Lean Six Sigma decision-making processes, team-building principles and efficiency-boosting tools to do more without increasing costs. That means more of the revenue that comes in goes right to the bottom line. Plus, you ll learn the secrets of using data analysis to hold payers feet to the fire to optimize revenue. Six Sigma practices have revolutionized other businesses. Now, by being ahead of your field in applying them to the medical business, you ll put your practice way ahead. In fact, don t be surprised if you find yourself at an upcoming conference presenting a case study about your own thriving practice. NOTEWORTHY FEATURES:
Real skill-building for making decisions and using process-improvement teams even if you re in a solo practice Lean Six Sigma exclusively for medical practices you can apply improvement strategies directly to everything from managing litigation and payer behavior to gaining more control over office operations and clinical efficiency.
A sharp focus on the business model giving practice profitability the level of attention that s previously been focused solely on quality of care.
Table of Contents
Chapter 1: What s In It For Me? Lean Six Sigma benefits for healthcare providers, administrators, frontline staff, attorneys, consultants and payers.
Chapter 2: Process Improvement How to map processes to the revenue cycle to drive efficiency and profitability.
Chapter 3: Team Building How process improvement (PI) teams differ from other teams and how to create and use them.
Chapter 4: Project Management How to streamline, eliminate bottlenecks, and use data and metrics for making PI decisions.
Chapter 5: TPI Toolbox 24 Lean Six Sigma tools tailored specifically for medical practices.
Chapter 6: Deployment Using Lean Six Sigma tools to cut denials due to CCI edit policy by 50%, speed patient registration, complete entire patient visits in 60 minutes, and make other profit- boosting improvements.
Chapter 7: What's Next? The vital role Lean Six Sigma plays in the future of health care and practice profitability.
- Sales Rank: #306029 in Books
- Brand: Brand: Greenbranch Publishing
- Published on: 2009-10-01
- Original language: English
- Number of items: 1
- Dimensions: .70" h x 7.90" w x 9.90" l, 1.45 pounds
- Binding: Paperback
- 265 pages
- Used Book in Good Condition
About the Author
Known as The Guru of Process Improvement, Frank Cohen, MPA, is senior analyst for MIT Solutions, Inc., a healthcare consulting firm that specializes in process improvement and practice analytics. In addition to being a data analyst and statistican, he is a certified Lean Six Sigma Master Black Belt and Six Sigma Black Belt and has been involved in operational, financial and utilization analysis and compliance risk assessments for thousands of medical practices. Owen Dahl, MBA, FACHE, CHBC is a Nationally-Known Practice Management, Leadership and Efficiency Expert and Author of the best-selling book, Think Business! Medical Practice Quality, Efficiency, Profits and The Medical Practice Disaster Planning Workbook.
Most helpful customer reviews
10 of 10 people found the following review helpful.
Meandering at best
By Owen Brown
There are plenty of jewels in this book - the jewels of Lean Six Sigma! But if you are new to the concepts, or if you are curious about how they might apply in the greater constellation of health care, should you look elsewhere? I don't know, all I can say is that this book is so arranged that even the most attentive reader will find him or herself flipping back and forth between charts and the far off text that describes them, will find the authors contradicting themselves, or flippantly dismissing what might be important concepts by saying "this isn't a book on XXX" and then continuing, and with presenting everything in LSS as if it was of equal importance. But it is not.
Now, having said the above, and here warning you not to read this tome while driving, or operating heavy machinery, there is a great breadth of material covered in this book. Because of its exhaustiveness, I give it a 3 star rating, and not lower. In particular, chapter 3 on team building was well thought out. Chapter 4 on project management was inoffensive, but 5, which purports to provide the readers with TPI, (Total Practice Improvement) is fairly deadly, and 6, where these techniques are supposedly deployed in a case study (more than one, in fact) practically sinks the boat. The problem is not only with the turgidity of text. I cannot believe that these authors paid any attention to their customer's state of mind, interest, or understanding (surprising fact that they would not) while composing this. Rather, they plowed right ahead, willynilly. The best way this book could be read would be in a group setting, so that the various statements made without either attribution, clear precedent, or consequent could be understood.
Now you are forewarned. Again, there are wise statements in this book, the authors clearly have plenty of experience at their craft. But not at writing a textbook, nor writing well. A pity.
0 of 0 people found the following review helpful.
An amazing resource!
By Michael Harrison
Best resource we have found yet! Amazing detail in a perfect format! I'd recommend this to any practice but most definitely a must have for any small office such as ours!
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